Refund & Cancellation Policy

This policy applies to paid plans and coin packages purchased on Bhet Gath. Please read it before upgrading so you understand your rights.

1. Digital Services Disclaimer

Premium plans and coins are digital services. Once the plan or coin package is activated, the service is considered delivered.

2. Refund Eligibility

• Refunds are considered only if the purchase was made in error (e.g. double payment) or the service could not be activated due to a technical fault from our side.
• No refund is provided for change of preference or because you found a match shortly after purchase.
• Coin packages once credited to the wallet are non-refundable, except where coin credits were never used due to our technical error.

3. How to Request a Refund

Write to us from the Contact page or email support within 7 days of purchase. Include your registered phone number, payment UTR/reference and reason. We respond within 3 business days.

4. Processing Time

Approved refunds are processed to the original payment method within 5-10 business days, depending on your bank or UPI provider.

5. Cancellation of Auto-Renewals

If a plan is set to renew, you may disable auto-renewal before the renewal date. Amounts already charged for a new period are subject to this refund policy.

6. Disputes

Refund disputes are reviewed on a case-by-case basis. Our decision, communicated in writing, is final.